Bank Transfer Frequently Asked Questions

Deposits

  1. What’s a Bank Transfer?
  2. What’s the difference between a Bank Transfer and Bank Wire Transfer?
  3. How do I send a Bank Transfer?
  4. How long does it take for the deposit to reach my account?

Withdrawals

  1. Are there any transaction fees for Bank Transfer withdrawals?
  2. Can I withdraw via Bank Transfer?
  3. How do I withdraw using Bank Transfer?
  4. What’s the minimum and maximum amount I can withdraw using Bank Transfer?
  5. How long does it take for me to receive the withdrawal?
  6. Can I withdraw the same day I deposit through Bank Transfer?
  7. Can I withdraw more than my initial deposit using Bank Transfer?

Deposits

1. What’s a Bank Transfer?

It’s a transfer of funds from one bank account to another. In most cases, you’ll need to log in to your online bank account and authorize the transfer or authorize your bank to initiate the transfer.

2. What’s the difference between a Bank Transfer and Bank Wire Transfer?

A Bank Transfer is a transfer of funds from one domestic bank to another whereas a Bank Wire Transfer is a transfer of funds from one international bank to another. A Bank Transfer is much faster than the Bank Wire Transfer.

3. How do I send a Bank Transfer?

Simply follow the steps below:

  1. Log into your account.
  2. Select ‘Deposit’ in the cashier.
  3. Click on ‘Bank Transfer'.
  4. Note down and enter the unique Payment Code in your bank's online banking portal and transfer your deposit to us.
  5. The unique Payment Code can be used as a reference number for future deposits.
  6. Go to your bank or log into your account and request an Bank Transfer using the Payment Code you obtained with a deposit amount.

4. How long does it take for the deposit to reach my account?

Instantly for the major banks shown on Cashier deposit page of Bank Transfer. There you will also find more information on the supported banks for which the funds will be processed and transferred to your gaming account within 1 business day.


Withdrawals

5. Are there any transaction fees associated with Bank Transfer withdrawals?

We don’t charge a transaction fee for withdrawals via Bank Transfer.

6. Can I withdraw to Bank Transfer?

Yes, you can withdraw using Bank Transfer.

7. How do I withdraw using Bank Transfer?

  1. Log in to your account.
  2. Go to the cashier and select 'Withdrawal'.
  3. Click on the Bank Transfer logo.
  4. Enter or select your withdrawal amount and fill in your bank details (for the bank you want to withdraw to), then click on 'Withdrawal'.
  5. If the transaction is successful, you will see the message 'Successful Withdrawal' and a unique transaction ID that you should keep for your records.

8. What’s the minimum and maximum amount I can withdraw using Bank Transfer?

The minimum withdrawal via Bank Transfer is 10.00 EUR equivalent and the maximum amount is 250 000.00 EUR equivalent.

9. How long does it take for me to receive the withdrawal?

Once approved, within 2-4 business days.

10. Can I withdraw the same day I deposit through Bank Transfer?

Yes.

11. Can I withdraw more than my initial deposit using Bank Transfer?

Yes. However, please remember that all withdrawals are first approved by our internal review team. Once the withdrawal is processed it will take 2-4 business days to reach your bank account.